Rod Warranty Policy

The GSO Fishing Rod Limited Lifetime Warranty 

Gold Standard Outdoors proudly guarantees the craftsmanship and materials of our custom fishing rods. Our limited lifetime warranty covers: 

 

Defects in Material or Workmanship

We strive that your custom fishing rod is free from defects in materials and workmanship for its lifetime. We will repair or replace any rod found to be defective without any fee to you, the customer. 

 

Shipping Costs

If you receive your rod and the rod is found to be damaged from the shipping process, GSO will replace your rod at no cost. For all other instances, you are responsible for shipping charges. If you think your rod is defective, please email us images of multiple angles to show where the product is broken. 

 

Damage Due to Manufacturing

At GSO, we honor our craftsmanship. If you happen to have a loose guide, a loose handle, peeling epoxy or anything else that is a failure to manufacturing, we will take care of that at no charge. 

 

Warranty Exclusions

This warranty does NOT cover any damage due to human error.  

All warranty decisions are at the discretion of GSO. This limited lifetime warranty may be amended by Gold Standard Outdoors without notice. 

 

The warranty only applies if you’re the original owner of the rod or if you received it as a gift. 

We do offer repair services on our rods along with other rods not made by us. Please email us with questions or concerns.

To file a claim, please email us at goldstandardoutdoors@gmail.com

To qualify, you must:

  • Provide proof of purchase
  • Provide three photos of the damage to the rod
  • Provide a description of how the rod was damaged